The Original Basket Builders is a gift basket service dedicated to providing gifts for all occasions, events, and corporate purposes. Founded in 2006, OBB offers a wide selection of high quality items from gourmet foods to luxurious spa products and everything in between.
At OBB, customer satisfaction is not an added bonus, but the first necessary step in creating a desirable shopping experience. With the help of our easy-to-use website, we are able to extend a grand collection of gifts that offer variety, affordability, and quality to our users.
We value the business of our customers and aim to exceed all their expectations by providing a simple, straight forward interface for gift giving while making sure that each gift is packaged with attention and care.
At OBB, customer satisfaction is not an added bonus, but the first necessary step in creating a desirable shopping experience. With the help of our easy-to-use website, we are able to extend a grand collection of gifts that offer variety, affordability, and quality to our users.
We value the business of our customers and aim to exceed all their expectations by providing a simple, straight forward interface for gift giving while making sure that each gift is packaged with attention and care.
Contact Us
1.800.916.7356(M-F between 8 a.m. and 8 p.m. eastern standard time)
info@originalbasketbuilders.com
1.800.916.7356(M-F between 8 a.m. and 8 p.m. eastern standard time)
info@originalbasketbuilders.com
Shipping Information:
We have a variety of shipping methods ranging from Standard Ground Delivery to Standard Overnight
Delivery. Our gifts are shipped via FedEx and UPS.
Shipping amount is based on flat rate shipping.
We offer same day shipping on select items Mon-Fri, cutoff is 12pm EST. During holidays cutoff times are extended. Updated shipping information will be provided at those times.
Please be sure to upgrade your shipping methods if you have any delivery time constraints.
Please be sure to read all shipping information carefully, you will find that various product types have different shipping concerns.
Refund, Returns and Cancellation Policies:
Refunds OBB does not provide refunds for any gifts. Damaged gifts should be returned in their original packaging, after contacting OBB for our product return mailing address. Upon receipt of the damaged item, OBB will replace the item with no additional costs.
Substitutions Occasionally, substitutions for the outside packaging (ie. ribbons, vases)or seasonal gourmet foods are made. OBB will contact you if any major substitutions are necessary.
Cancellations An order can be cancelled only if the order has not been shipped. You may contact our customer service department for more information.
Shipping amount is based on flat rate shipping.
We offer same day shipping on select items Mon-Fri, cutoff is 12pm EST. During holidays cutoff times are extended. Updated shipping information will be provided at those times.
Please be sure to upgrade your shipping methods if you have any delivery time constraints.
Please be sure to read all shipping information carefully, you will find that various product types have different shipping concerns.
Refund, Returns and Cancellation Policies:
Refunds OBB does not provide refunds for any gifts. Damaged gifts should be returned in their original packaging, after contacting OBB for our product return mailing address. Upon receipt of the damaged item, OBB will replace the item with no additional costs.
Substitutions Occasionally, substitutions for the outside packaging (ie. ribbons, vases)or seasonal gourmet foods are made. OBB will contact you if any major substitutions are necessary.
Cancellations An order can be cancelled only if the order has not been shipped. You may contact our customer service department for more information.